New casino Terms of Use & Policies
This page provides detailed information on all rules, terms, and responsibilities related to the use of the new casino platform. Please read these terms carefully before accessing the platform or creating an account. All policies stated here apply to users in Bangladesh.
What you need to know before using the platform
Last updated: January 2025
General Terms
By accessing the new casino platform, you are considered to have fully agreed to these terms and conditions. These terms apply to all users residing in Bangladesh and are legally binding. It is each user's responsibility to read this entire document carefully before starting to use the platform. We reserve the right to modify or update these terms at any time, and continued use of the platform after any changes constitutes acceptance of the updated terms. If you disagree with any part of these terms, please refrain from using the platform.
Account Registration & Eligibility
To create an account on new casino, you must be 18 years of age or older — this platform is strictly prohibited for minors. Each user may only create one account; multiple accounts are not allowed and may result in account termination. All information provided during registration must be accurate, complete, and up to date. Accounts created with false information may be closed at any time, and deposits may not be refunded in such cases. You are responsible for the security of your own account — keep your password confidential and notify our support team immediately if you notice any suspicious activity.
Deposits, Withdrawals & Financial Terms
All financial transactions on the platform are conducted in Bangladeshi Taka (BDT) and processed through accepted mobile banking methods such as bKash and Nagad. Deposited funds are available for use in betting or gaming directly and are non-transferable. Account verification (KYC) must be completed before withdrawals can be made; unverified accounts may experience delays in processing withdrawal requests. Withdrawal conditions for bonus or promotional balances may differ, so please read the specific terms of each offer carefully. In cases of suspicious transactions or fraud, we reserve the right to suspend withdrawals until an investigation is completed.
Prohibited Activities & Account Termination
Any fraudulent activity, use of bots, software-assisted betting, operating multiple accounts, or bonus abuse is strictly prohibited on the platform. If such activity is detected, the account will be immediately suspended or permanently closed and the balance may be forfeited. Harassment, insults, or threats directed at other users are strictly forbidden. Using the platform for money laundering or any illegal purpose is punishable under the laws of Bangladesh, and we are obligated to cooperate with law enforcement authorities. Attempting to exploit any technical error or bug for unfair advantage will also result in account termination.
Responsible Gaming & Restrictions
New casino believes in responsible gaming and encourages users to set their own limits before playing. We offer deposit limits, session time controls, and self-exclusion features that can be activated at any time. If you feel that gambling is having a negative impact on your life, please visit our responsible gaming page immediately and seek assistance. Our Responsible Gaming Detailed guidance is available on the page. Always play mindfully, taking into account the impact of gaming on your mental health and family relationships.
- Set a deposit limit
- Track your session time
- Use the self-exclusion option if needed
- Take a break and spend time with your family
Intellectual Property & Content Use
All content, logos, graphics, software, and services on the new casino platform are protected by intellectual property laws. Copying, distributing, modifying, or using any element of the platform for commercial purposes without permission is prohibited. You may use the platform solely for personal and entertainment purposes. Intellectual property rights for third-party games or content are reserved by their respective owners. We reserve the right to take legal action in the event of any intellectual property infringement.
Privacy & Data Protection
Protecting your personal information is our top priority. Information collected during registration is used solely to improve our services and ensure security. We never sell your data to third parties. To learn more about how we manage your data, please see our Privacy Policy Please read it. All our data is securely handled through encrypted connections and verified through regular security audits.
Dispute Resolution & Contact
For any complaint or dispute, please contact our customer service team first — we aim to respond within 72 hours. If a direct resolution is not reached, the matter will proceed to mediation. The laws of Bangladesh apply to any dispute arising from these terms. Our FAQ You can find solutions to common issues on the page. Our support team is available 24 hours a day, 7 days a week to assist you.
Key Points at a Glance
The most important aspects of our terms are summarized below so you can quickly understand the key points.
Age & Eligibility
The minimum age to use the platform is 18 years. Each user may operate only one account. Providing accurate and complete information at the time of registration is mandatory.
Financial Transactions
All transactions are conducted in Bangladeshi Taka (BDT). KYC verification is required for withdrawals. Payments may be put on hold for suspicious transactions until an investigation is completed.
Prohibited Activities
Fraud, use of bots, multiple accounts, and bonus abuse are strictly prohibited. If a violation is detected, the account may be terminated and the balance forfeited.
Responsible Gaming
Deposit limits, self-exclusion, and break features are always available. Keep gaming within the realm of entertainment — if you have a problem, reach out to us.